Privacy Policy

Effective Date: March 25, 2026

At G-Sports, we value your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and how we may share it when you use our website, place an order, or communicate with us.

1. Information We Collect

We may collect the following personal information from customers:

  • Name

  • Phone number

  • Email address

  • Shipping address

  • Billing address

We may collect this information when you:

  • create an account

  • place an order

  • sign up on our website

  • contact us through WhatsApp or chat

  • communicate with us through social media messages

Customers may use our website through:

  • account registration

  • guest checkout

2. How We Use Your Information

We use customer information for business and operational purposes, including:

  • processing and fulfilling orders

  • arranging shipping and delivery

  • communicating about orders, updates, and support

  • sending promotional emails

  • sending SMS communications

  • sending WhatsApp marketing messages

  • maintaining internal business records

  • improving our customer service and operations

3. Marketing Communications

G-Sports may send:

  • promotional emails

  • SMS

  • WhatsApp marketing messages

At present, unsubscribe options are not formally provided through automated systems. However, customers may contact our office for any request or query regarding communications.

4. Cookies and Tracking

At present, G-Sports does not use cookies for tracking purposes on the website.

We also do not currently use analytics or tracking tools such as:

  • Google Analytics

  • Meta Pixel

  • other similar tracking tools

5. Payment Information

G-Sports accepts the following payment methods:

  • Cash on Delivery

  • Mobile Banking

  • eSewa

  • Khalti

  • Fonepay

  • Debit / Credit Card

G-Sports does not store card or payment details directly on its website.

Payments are processed through the respective payment providers or methods selected by the customer.

6. Sharing of Information

We may share customer information with third parties when necessary for business operations, including:

  • courier and logistics partners

  • payment providers

  • IT or website service providers

  • legal or government authorities where required by law

G-Sports does not sell or rent customer data to third parties.

7. Data Requests and Customer Queries

At present, G-Sports does not provide a formal self-service mechanism for data access, correction, deletion, or withdrawal requests. However, customers may contact our office for any privacy-related request or query.

For privacy-related concerns, please contact:

Email: [email protected]

8. Data Security

We take reasonable steps to protect customer information from unauthorized access, misuse, or disclosure. However, no online system can be guaranteed to be completely secure, and customers share information at their own risk.

9. Third-Party Services

Our website and business operations may involve third-party providers such as payment services, logistics partners, and technical service providers. Their handling of customer information may be subject to their own privacy policies and terms.

10. Policy Updates

G-Sports may update this Privacy Policy from time to time without prior notice. Any revised version will be posted on the website with the updated effective date.

11. Contact Information

If you have any questions regarding this Privacy Policy, please contact:

G-Sports
Website: gsports.com.np
Email: [email protected]
Phone/WhatsApp: 9801156968
Address: Matatirtha Marga, Kalanki-14, Kathmandu, Nepal